How We Hire

We’re obsessed with building a fantastic place to work. When we find a great fit between a candidate and a role, coming to work is both a joy and an opportunity for growth. To get that perfect fit, we need to get to know you well and help you understand how you’d fit into our team. That’s why Moko’s hiring process is a type of courtship. Joining a new team is a big decision, you spend almost as much time with your colleagues as you do with your family! Here’s what to expect as we answer the question – is it a match made in heaven?

  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Getting Acquainted

    We’ll ask you to tell us a bit about your experiences and help us understand how you solve problems – all done online. Let’s see if there’s an initial spark.

  • The First (Virtual) Date

    The magic of a first date without the hassle or nerves! We’ll ask you to answer a few questions in an initial interview that’s done virtually – giving you time to think through and answer questions on your own terms.

  • Meet the Family

    Things are getting serious. You’ll connect live with the leader of the team you’ll be joining. They will take you through final assessments customized to the position, including an opportunity to meet some of your future colleagues.

  • The Proposal ♥

    We think it’s true love… would you do us the honour of joining our team? We’ll agree on the final details and clearly spell out what success in the role looks like before you make a final decision.

My Moko Interview Experience

Prince left his interview thinking “I’d really love to work here” and that means we’re doing it right! Although the interview was technically challenging (testing of skills), the environment was relaxed, friendly and fun, which made it possible for Prince to bring his A game. He discusses the thrill of meeting new people and learning from each other. Check out Prince’s video to find out more about why he’s “loving everything about Moko.”

~ Prince Ochako, Chief of Staff

Recruiting FAQs

Got a recruiting question? Simply want to know more? Check out our handy-dandy FAQ section, and if you don’t find what you’re looking for, contact us through [email protected]!

It takes about 4 to 8 weeks from the date of shortlisting to communication of results and/or receiving an offer. The best part is that the initial stages of our hiring process are done online at the candidate’s convenience, and every week we’ll be in touch with constant updates every step of the way.

At first, we’re just getting to know each other. So, the initial stages are more general as we look for cultural fit and general qualities. As the process advances, it gets more role specific. Together, we’ll analyze the role you would best fit in to help us steer the Moko spaceship to infinity and beyond.

We only ask candidates to provide general, basic information and only what is relevant to the interview process. In the later stages of the interview courtship, we’ll ask you to do a work performance test to understand your capabilities for the position you are interviewing for. We provide a diverse range of evaluations. Some are imaginary challenges we’re yet to face while others are challenges that we have experienced in the past but have since found and implemented their solutions.

Generally, we review applications on a rolling basis and openings remain online until they are filled.

Because of Moko’s rapid growth (yaay!), we constantly have additional openings for the same role. E.g. we already have Operations Officers but could re-advertise the position to boost capacity in the Operations Team. Sometimes, due to the nature of the position we’re hiring for, it may end up taking a couple of months before we can get the right person for the job. Great things take time, you know!

We would never blue tick you. We always respond to all new applicants within 7 days from the date of application. We’ll reach out to those reapplying only if able to shortlist them for a role. Emails can be cheeky though. If you are yet to receive an email, please check your junk or spam folders. It could be hiding somewhere in there. We use the email addresses provided by the candidates at the time of application to communicate the interview progress. Errors in submitting this mean that we’ll not be able to communicate with you. But hey, to err is human. To follow up on this, please write to us with your correct email address and phone number via [email protected]

There’s no need to reapply. We automatically consider previous applicants for any role that comes up before advertising, and we’ll be in touch if there’s a fit.

Yes! We know talent when we see it and our Talent team is keen to ensure none slips through the cracks.

It’s like a piggy bank, but for talent. Our Talent Bank is a list of candidates who we feel have potential to be strong members of our Dream Team if the right role becomes available. Without getting any hopes up, we want to communicate to candidates who stood out and hope they’d be willing to pick up the conversation in the future if the circumstances are right.